Terms
Last updated 2 July 2026
These terms are between you and CMS Lookup LLC, a New York limited liability company that operates Verbatim. "Verbatim," "we," and "us" mean CMS Lookup LLC. These terms cover the Verbatim Founding Member offer and your use of the Verbatim product during the founding beta. By claiming a seat you agree to them.
What a Founding Member seat is
- A single one-time payment of $100 for one seat.
- Access at the Master tier, the top of the Verbatim line, for the life of the product, under the fair-use terms below.
- Limited to the first 20 billers. When the 20 seats are claimed, the offer closes.
- When the founding beta ends, your seat is grandfathered into the subscription. You are not moved onto a monthly bill on the founding terms.
Fair use
A seat is for one working biller's normal day-to-day use, sized at about 500 questions a month. During the beta we are not enforcing that as a hard stop. The allowance is there to keep a single seat from being run as an automated or resale operation, not to ration a working professional. A seat is for one person and is not for sharing across an office, reselling, or automated querying. After the founding beta, we may begin enforcing the approximately 500 questions per month allowance as a limit on a founding seat. We will notify founding members before changing how the allowance is applied.
Separately from that allowance, you agree to use Verbatim only through the interface we provide, and not to use bots, scrapers, crawlers, or other automated tools to reach, monitor, or copy the service, or to place an unreasonable load on it. These limits apply whether or not you are within the monthly allowance.
Refund
You can request a full refund within 30 days of purchase for any reason. Email billing@cmslookup.com. No form and no reason required. We will process approved refunds to your original payment method.
This is information, not advice
Verbatim returns the governing federal rules as published, with citations, to help you find and read the source quickly. It is an informational tool, not legal, billing, coding, or compliance advice, and it does not replace your own professional judgment or your payer's guidance. Coverage, payment, and coding decisions remain yours. Verbatim presents what the sources say; it does not tell you what to do on a specific claim.
Do not enter patient information
Verbatim answers questions from published federal rules, so it never needs patient information. Do not enter protected health information (PHI), or anything that identifies a patient, in your questions. Verbatim is not a HIPAA covered entity or business associate, and it is not set up to receive, store, or process PHI. We may filter or remove any question that appears to contain patient information, and you are responsible for anything you submit against this rule.
Scope and the beta
Verbatim carries the public-domain backbone of federal Medicare and Medicaid billing. It does not serve copyrighted material such as CPT descriptors, the AHA Coding Clinic, or proprietary institutional tables, and it does not currently cover state-specific Medicaid manuals or commercial-payer policies. Local coverage determinations are currently limited to the New York jurisdiction, and Verbatim does not serve remittance-reason code lists (CARC/RARC). During the founding beta the product is provided on an as-is basis and features may change as we build it with founding members in the loop. Verbatim is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or that answers are accurate, complete, or current.
Every answer Verbatim gives is drawn word for word from an official federal source as that source existed on the snapshot date shown with its citation. Sources change: a rule can be amended, corrected, superseded, or withdrawn after that date, and something that was current when we captured it may no longer be in effect. Verbatim does not guarantee that an answer reflects the most current version. You are responsible for checking the current text and the effective date against the live official source before you rely on it for a billing, coding, coverage, or compliance decision.
If we ever discontinue Verbatim
Your seat lasts for the life of the product, which means for as long as we offer Verbatim as a commercial service, not the lifetime of any person, and it carries no cash value. If we ever have to discontinue Verbatim, we will give founding members at least 60 days' notice by email where it is commercially reasonable to do so. If, during or after that time, we offer a renamed or successor product that does substantially the same thing, your founding access carries over to it at no extra charge, on these terms. This does not create any refund right beyond the 30-day guarantee above, and it does not obligate us to build or offer a successor product.
Limitation of liability
To the extent the law allows, Verbatim is not liable for indirect or consequential losses arising from your use of the product, and our total liability for any claim is limited to the amount you paid for your seat. This limit also protects the suppliers and licensors who help us run Verbatim. Some states do not allow certain limitations of liability; where that is the case, our liability is limited as much as the law allows.
Your responsibility for how you use Verbatim
You agree to cover us, and the people and suppliers who work with us, for any third-party claim, and the reasonable costs of defending it, that arises from your misuse of Verbatim, your breach of these terms, your submission of patient information against the rule above, or any claim, appeal, or analysis you prepare using Verbatim's output. We will tell you about any such claim, and we may take part in defending it.
Our content
The underlying federal source text is public domain, and we place no restriction on it: you are free to copy the regulatory text Verbatim returns into your claims, appeals, internal policies, training materials, and client work, without asking us. What is ours is the tool. Verbatim, including our software, the way we select, arrange, and compile the sources, our citations and formatting, the answers and summaries we generate, and the newsletter, is owned by CMS Lookup LLC and its licensors. Your seat is a personal, non-transferable right to use Verbatim for your own work. You may not systematically extract, scrape, or copy the Verbatim database or a large part of it, and you may not resell, republish, sublicense, or redistribute the compiled service or its generated outputs as a substitute for or a competitor to Verbatim.
Suspension and termination
We may suspend or end your access if you breach these terms, including the fair-use and automation limits (for example, sharing a seat, reselling access, or automated querying). A seat ended for breach is not eligible for a refund.
Changes to these terms
We may update these terms. For material changes we will give reasonable notice. If you continue using Verbatim after the changes take effect, you accept the updated terms.
General
If any part of these terms is unenforceable, the rest remains in effect. These terms are the entire agreement between you and us about Verbatim. You may not assign these terms; we may assign them to a successor in connection with a sale or reorganization of the business.
Governing law
These terms are governed by the laws of the State of New York.